Your team is already on another call.
The next caller still needs an answer. A second conversation can start without putting someone on hold until a person is free.
ՀայերենArmenian is built in, not added later
Your business calls, answered by AI. In Armenian and beyond.
AI Call Center understands why customers are calling, answers your approved questions, and connects them to your team when needed — in Armenian, English, Russian, and many other languages.
Incoming call
Answered in the caller’s language
- Caller asks about today’s hours.
- The answer comes from information you approved.
- A request that needs a person is transferred to your team.
The calls your team already knows
Staff answer the same questions all day.
Hours, locations, and what you offer should sound the same every time, without pulling people away from the work only they can do.
Customers call outside business hours.
An after-hours call can still be heard. What happens next is agreed with you, including when a person should follow up.
Callers need the right person.
Some inquiries belong with a specific teammate. The call can be understood first, then passed to the person who should take it.
How it works
Three steps on the phone your customers already call. After-hours handling and what happens if a step cannot be completed are agreed with each business.
01
A customer calls your business.
The call arrives on the number your customers already use. Connection options depend on the phone setup you have today.
02
AI answers from what you approve.
It listens for why the person is calling and replies with information your business has approved. Repetitive questions stay consistent.
03
A person takes over when needed.
Inquiries that need a human, or that sit outside the configured scope, are transferred to your team.
What it can handle
Routine questions and a clear handoff. Appointment booking, payments, outbound campaigns, and access to customer records are not standard. More advanced workflows depend on configuration and integration.
- Business hours and locations
- Information about services and products
- Frequently asked questions
- Administrative inquiries you choose to configure
- Understanding a request and routing it
- A transfer to a human operator
For businesses in Armenia
Speaks Armenian first.
Հայերեն, English, Русский
Speaks Armenian, English, Russian, and a wide range of other languages. A clinic, hotel, or shop in Armenia can serve Armenian-speaking callers and still answer Russian, English, and other languages you choose to configure.
Additional languages can be configured from the callers your business actually receives. The service is prepared for each language you turn on. It is not a claim that every language or dialect works perfectly.
Callers can stay in the language they prefer, and the questions you approved are the ones that get answered.
Useful across the calls a business already receives
These are examples, with healthcare as one of them. The work is routine questions and routing, not professional advice.
Healthcare and dental
Hours, locations, and which service someone is calling about. A person takes the call when it needs one. The assistant does not give medical advice.
Hotels and hospitality
Questions about the stay, the property, and how to reach the right desk, with staff still available for anything that needs a person.
Beauty and wellness
Services, hours, and location questions, answered the same way throughout a busy day.
Retail and e-commerce
Product questions and store details you approve, then a route to staff when the caller needs more than that.
Real estate
Routine questions about a listing or a viewing, routed to the person who should continue the conversation.
Automotive and service
Which location is open, which service you offer, and when the call should go to the workshop or the front desk.
Fits the way your business already works
Approved answers
Spoken replies are built from information your business approves. You decide what callers should hear.
People stay in the loop
Operators remain available for inquiries that need them. The assistant does not replace that judgment.
It connects to your setup
How the service joins your phone lines and other systems depends on what you already use. We confirm that with you.
Setup is managed
Configuration is part of the service. Hosting and how long call data is kept can be discussed around your requirements.
Questions worth asking first
Does it speak Armenian?
Yes. Armenian is a core part of the service, so a business in Armenia can answer Armenian-speaking callers. The assistant is configured for your business. We do not claim that every accent is recognized perfectly.
Which other languages are supported?
English and Russian are supported, along with a wide range of other languages. Additional languages can be configured from the callers you actually serve. Coverage is agreed during setup, not assumed for every language or dialect.
What happens when it cannot answer a question?
The inquiry is transferred to your team. You decide which questions stay with the assistant and who receives the ones that need a person.
Can it work with our existing phone system?
Often, yes, and the exact connection depends on the phone setup and systems you already have. Managed setup is part of the service, and we confirm what is possible before anything goes live.
Can it handle calls outside business hours?
After-hours handling and the fallback steps are agreed with each business. The service can take calls when the team is away and hand them on in the way you choose.
What information do we need to provide?
The facts you want callers to hear: hours, locations, services or products, and the questions that should be answered the same way each time. You approve that information before it is used.
How are hosting and call-data retention handled?
Hosting and how long call data is kept are discussed from your requirements. This page does not make a blanket promise about privacy, compliance, or where data lives.
How can we test it for our business?
Request a demo. We will talk through the calls your team handles and show a demo shaped around your business.
See it on the calls your business actually gets.
Tell us how callers reach you today. We will talk through those conversations and prepare a demo for your business. Time saved, cost saved, and a calmer front desk are the outcomes teams look for. They depend on your call volume and how the service is configured.
A phone number and email will be published here.